"We will deliver to our Dealers and their customers on time, defect free and cost competitive products and services."
To be recognized as the premiere filing products company in the markets we serve.
The purpose of Smead Custom is to operate a profitable business to serve the long-term best interest of all our Dealers.
We value our Dealers and will deliver superior service to our Dealers. We will accomplish this through outstanding performance, flexibility and hard work. We will maintain relationships with our Dealers based on mutual honesty and respect.
We value our associates and believe success will be achieved through teamwork and well-trained associates who are encouraged to grow and be innovative. We will provide our associates with a work environment which encourages communication, participation and respect. We are committed to continuous improvement in people, products and services.
We value the community and environment in which we live, operate and do business. Through involvement and support of community based efforts we will work to maintain living conditions which add to the quality of life experiences for all our people. Likewise, through energy conservation, recycling and by maintaining a pollution free operation, we will do our part to protect our environment for future generations.
We value our market position and our business. Therefore, we will maintain our competitive pricing by controlling costs at every turn, thereby providing greater profitability potential for our Dealers and our company.